Authorities: Who’s in Charge?

Municipal managers are responsible for the daily operations of virtually every part of municipal government – but not the operation of a municipal authority. Instead, managers serve a bridge between the of an authority.

A manager’s role with an authority can be multi-faceted, encompassing strategic leadership, operational oversight, and collaboration with elected and appointed officials to ensure effective service delivery and achieving all body's long-term goals. However, it's equally important to engage with the community, understanding their needs and concerns, and ensuring that municipal operations are efficient and responsive. The manager’s focus must be on local needs, community engagement, and efficient municipal operations while working in tandem with these officials.

In essence, a municipal manager is a liaison between the elected municipal authorities and the administrative staff. Elected officials set policy priorities, and it's the manager’s role to ensure these policies are not just understood but translated into actionable plans. By working closely with the municipal authorities, managers provide guidance on the feasibility of the policies, ensure that the necessary resources are in place, and assist with strategic decision-making.

Managers also have a key role in translating policies into actionable plans. They oversee the day-to-day operations of township departments, ensuring that municipal services such as public safety, waste management, zoning, water, road maintenance, and parks are carried out effectively and efficiently. Managers also ensure that these services align with the municipality's broader goals, as determined by the authorities. This may include overseeing staff, assigning responsibilities, or finding new ways to streamline operations in response to the changing needs of the community.

Communication is essential, which is why managers typically provide regular updates and progress reports to the municipal authorities on the implementation of policies by the elected officials. If the authority leases the system to the board or council, the setting of rates is a critical decision made yearly at budget time. Managers play a key role in this process, providing insights into the operational needs and the feasibility of proposed rates. The authority may offer suggestions for these rates, but in turn, they may seek input from the elected officials on the rules and regulations set by the authority. The manager acts as a go-between in this ongoing dialogue that keeps the entire system functioning.

The manager with these duties will find that they are involved with external entities on a regular basis – from representing their municipality in discussions with state regulators like the DCNR (Department of Conservation and Natural Resources) and other municipal authorities or joint authorities with neighboring governments, non-profits, and private entities. This may entail seeking funding opportunities, which involves identifying potential sources, preparing grant applications, and managing the use of funds once secured. By forging these external relationships, the manager helps ensure that the municipality's needs are met and its voice is heard in broader regional or state-level discussions.

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About the Author

David L. Anthony is a member of the Keystone Municipal Solutions team of experts. He is a veteran of municipal government, having served more than 33 years in various positions of public service. Contact him at david@keystonemunicipalsolutions.com. To learn more about David and the Keystone Municipal Solutions team, click here.